Refund & Return policy
Thank for shopping with us!
If you are not entirely satisfied with your purchases then we are here to help:
You have 14 calendar days to return an item from the date you received it.
You can cancel an order right up until you receive our dispatch email.
To be eligible for a return, your item must be unused and in the same condition that you received it unless the item is faulty. For bio-security reasons, any sensors that have been in or on any beehive cannot be returned to us unless faulty.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return/cancellation is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying your own shipping costs for returning the item unless the item is faulty.. Original shipping costs are non-refundable.